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Trends in Customer Programs

Since the Herbalife settlement and the Vemma case, the direct sales industry refocused on customer programs. Early direct sales companies were customer focused (see article by Alan Luce). In order to understand the different ways companies are using customer programs, I analyzed the top 104 US direct selling companies. A range of customer programs were…

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Podcast 54: Selecting a Tax Software Company

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For this podcast episode, we welcomed Brian Brown. Brian is currently the senior strategic partner manager of Avalara. Brian’s expertise includes helping direct sales companies ensure tax compliance. Today Brian will be sharing his knowledge of tax laws in the United States, and what to look for in tax software. Brian also discusses strategies for…

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The Direct Sales Industry is Coming Full Circle

We at MLM.com had the wonderful opportunity to meet with Alan in January of 2021. He provided us with such powerful information, we felt we needed to share that with our readers. We miss Alan. He was always so willing to share his knowledge about the industry. Thanks to Alan and to Strategic Choice Partners…

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Trends in Popular MLM Compensation Plan Types

Many times, I get asked “What is the best MLM compensation plan?” The answer is “It depends.” There are three plan types. All three are popular with top U.S. companies. In other words, all three plan types can be wild successes. Today, I’m going to breakdown the compensation plans used by those top companies. But…

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Two Questions to Revolutionize Your MLM Compensation Plan

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What does it mean for an MLM compensation plan to be a success? Do you know the answer? Sadly, you can’t just look at whether your company is growing to know if you’re paying people correctly. Sometimes, excitement for your product or your company culture itself can cause your field to grow like wildfire whether…

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Is Your MLM Compensation Plan a House of Cards?

With some MLM compensation plan designs, it’s obvious that the company is going to have a problem down the line. Today I want to talk about one of the ways companies set themselves up for failure. How? By turning their distributor tree into a house of cards. Comp plan like a house of cards Let’s…

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Podcast 46: Insights from an Expert Witness

On this episode of the podcast, we talk with Jeff Jordan about being an expert witnesses—what does an expert witness do? How do companies select expert witness? Our guest is Jeff Jordan. Jeff Jordan is an industry consultant with years of experience. He’s frequently an expert witness in cases between MLM companies. But his specialty…

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